Careem, the region's leading ride-hailing service, organized a casual meet-up with the Lebanese journalists, giving the latter the opportunity to discover the important role Careem is playing in the Lebanese society. Careem's Lebanon team, represented by Marketing Manager Nour El Assaad and Operations Manager Jad Abi Nasif, along with AGM of Levant Sabri Hakim, welcomed the media to a discussion over lunch,highlighting the key Lebanese success stories that are behind Careem and the plans the brand holds in Lebanon, in terms of building an institution that inspires and creates more job opportunities in the country.
Careem has thought about every detail to perfect the services they offer the customers and each city they operate in. Careem is a safe, reliable, efficient, and very affordable car booking service with a very user-friendly mobile application. Today, there is an obvious increase in the amount of loyal customers, right after the first ride with Careem. AGM of Levant, Sabri Hakim, believes that Careem has adjusted to their customers' satisfaction in multiple ways; switching from paying with only cash to booking and paying for the rides on the application was one of them. Because of its constant adjustments to satisfy its customers, Careem experiences a 30 percent growth every month.
"An interesting aspect about Careem in Lebanon is that it was introduced with a small number of employees, however, today, one of our main objectives is to create jobs, and bring investment into the country. Hence, our new on-ground team in Lebanon and thousands of registered captains, which number is also growing by the day" said Hakim. It is worth mentioning that each captain is treated with complete respect and has many benefits when working with Careem, from trainings to promotions and loyalty programs.
Last but not least, as part of its mission and vision in Lebanon, Careem invests in local partnerships, especially those empowering local startups, supporting entrepreneurship and building an ecosystem where sharing knowledge and experience is accessible to everyone.
