Uber, the leading ride sharing technology that connects drivers with riders with a ride at the push of a button -- held a media day in its offices in Downtown Beirut Digital District. The objective of the event was to provide attendees with the opportunity to meet the company's' team, learn more about Uber's operations and on boarding process in Lebanon, as well as further familiarize them with Uber's presence across 73 countries and more than 600 cities around the world."
Since launching in Lebanon in August 2014, the company has brought the global experience to the Lebanese market, providing hundreds of thousands of safe, reliable and affordable means of transportation and economic opportunity to over 2500 driver partners that benefit from the flexibility provided through the technology.
'"We live in an era characterized by 'on demand' - technology and smart-phones have made it possible to gain access to a pool of information, a service, or even a work opportunity and these are quickly developing into efficient networks connecting people in their neighborhoods, cities , countries and across the world, stated Hamdi Tabbaa, General Manager for Uber Jordan & Lebanon
Free Rides on Elections Day
For his part, Regional General Manager for Uber in the Middle East, Mr. Anthony Khoury unveiled the company's upcoming social initiative for Beirut that will take place during the general elections day on May 6, 2018.
"On this very important date for the Lebanese population", he said, "Uber will provide riders in Beirut with free trips using a promo-code that will be announced soon, to get to their voting stations to cast their ballots".
Khoury also expressed the company's keenness to build on the success it has seen already witnessed in Lebanon and further expand operations across various neighborhoods and cities "Lebanon makes for a dynamic market and is home to a tech-savvy population, always up to date and on the lookout for the next big thing by using the latest mobile applications and technologies to improve their daily lives, and that drives us to further develop and enhance our product and services."
The event highlighted the company's onboarding process. Uber driver-partner applicants must submit official documents including identification papers, a recent clean judiciary record, a taxi-specific driver's license, compulsory insurance papers, and a vehicle license issued by the Ministry of Transport -- all to be verified by Uber's team of experts in addition to a vehicle inspection. Driver-partners undergo an onboarding session beyond application literacy, including good conduct to road safety.
Equally as important is the two way rating system built into the app. Passengers and drivers rate each other after every ride and can also easily provide feedback via the Uber app. A 24/7 customer support team is also available and ready to help with any issue.
